Avoidable Harm

Alicia's day gets off to a bad start when she gets caught up in a fight outside the ambulance station, forcing her to treat a patient in the back of a van. Lily's opinion of the bubbly junior doctor has not improved in the slightest, but her mentor's discouragement only pushes Alicia to try harder to prove her worth. Meanwhile, Jacob takes a vigilante approach to justice as he sets out to identify the police officer who shot him, Iain and Rita share a tender moment, and Cal brings baby Matilda into the Emergency Department after failing to find suitable child care.