Episode 2

Gloria Hunniford, Angela Rippon and Julia Somerville investigate problems viewers have said they simply can't resolve, including the mysteriously flooded garden that now threatens a family's entire house. Also, why hundreds of thousands of homes are locked into a heating system they can't leave, the residents battling for normal access to their own road, and why one man believes the problem with his iconic car may be more than a one-off. Plus, more advice from the experts at the Rip Off Britain Pop-up Shop.