Episode 5

More from life behind the scenes at a busy public employment service. Penny used to run a multimillion pound retail chain in Nigeria with her husband, but since their divorce the 49-year-old has found herself living in Leeds on universal credit. Lindsey in the social justice team helps Dean prepare for a test which, if he passes, could lead to a job in the construction industry, while Afghan asylum seeker Zaref not only does needs a job, but has to earn more than £18,600 to bring his wife to the U.